Resume — Aditya Sundaram

Summary

Technical Solutions Engineer with a track record of delivering high-stakes software implementations on the hospital floor and in the command center at go-lives for Epic at over 15 installs while also providing critical support for 3 health systems as the primary technical contact for the lab team, partnering with IT Directors and CMIOs to resolve show-stopping escalations and implement cutting-edge features. Internally led and scaled the Microbiology support team from 3 to 9 members while driving product roadmap priorities by translating clinical requirements into actionable feedback for R&D.

Education

University of California, Los Angeles (UCLA)

Los Angeles, CA

B.S. Computational & Systems Biology, Dynamical Modeling concentration

June 2024

GPA: 3.65/4.0

Professional Experience

Epic Systems

Madison, WI

Technical Solutions Engineer, Beaker (Lab Information System)

August 2024 - June 2026

Primary technical support for Beaker LIS customer teams at 3 health systems spanning ~25 hospitals and ~30 clinical labs: Broward Health (FL), Contra Costa Health (CA, with public health lab), and Essentia Health (MN/ND/WI)
Embedded as senior technical resource for Beaker at command centers across 6 hospital go-lives; Triaged incoming tickets among analyst teams and resolved real-time escalations in lab and command center settings, partnering with implementation teams on high-priority issues
Supported 11 go-lives on the lab floor assisting lab techs, phlebotomists, and pathologists as they adopted new tools and workflows; Floated to emergency rooms and nursing stations to assist with lab-adjacent workflows
Presented issues, solutions, and feature proposals to CMIOs, IT directors, and pathologists; Responded to 4 after hours escalations alongside operations teams dealing with cloud migration issues and broken third party lab integrations

[Internal Role] Microbiology Area - Solutions Engineer Lead, Beaker

August 2025 - June 2026

Rebuilt the Microbiology Technical Solutions team from 3 to 9 after taking ownership; Recruited internally, restructured the support model, and kicked off development initiatives within one of Beaker's 13 product areas
Drove reprioritization of molecular PCR testing on an isolate-level for culture specimens and micro automation line testing within the Microbiology roadmap by translating customer pain points into actionable feedback for R&D
Subject-matter expert for Microbiology assisting 3-5 customers and implementation teams weekly; Resolved 2 show-stopping Microbiology escalations this year that unblocked customer go-lives
Worked with Third Party Integration team to drive Microbiology partnership with Clinical Lab Standards Institute enabling quicker and stronger implementations of microbiology for rural healthcare
Utilized Claude Code to design a RAG-based system to dig through Microbiology dev and documentation to better answer emails, questions, and provide initial responses for a variety of tasks

Matrix Capital Management

Boston, MA

Summer Analyst (Life Sciences)

August 2022 - September 2022

Summer internship at ~$6B AUM hedge fund; Conducted due diligence on proteomics companies through field researcher interviews and financial modeling

Breakthrough Silicon Valley

San Jose, CA

Teaching Fellow

June 2022 - July 2022

Taught 8th grade math to ~40 students and led homeroom for ~20 7th graders, supporting traditionally underrepresented students on their path to post-secondary success and becoming the next generation of empathetic leaders

Personal Projects

Deets.Solutions

Website | Portfolio of Native and Web Applications [Built with Claude Code]

April 2026 - Present

Built a modular ecosystem of iOS and web apps using a custom Swift design package and integrations with third-party APIs such as Apple Music, HealthKit, Oura, Notion, Discord, and TMDB.
Developed a Python tool-calling server for local LLM orchestration (Ollama) with a React front-end and integration with a Discord bot to read chats, moderate games, and act as a remote controller for local dev

Aditya Sundaram